This Website that you are visiting, join.socal.eisfitness.com (the “Website”), is owned by EōS Fitness Opco Holdings, LLC (the “Company”).
Company and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting the information collected from you. We have adopted a corporate-wide Online Privacy Policy that guides how we collect, store, and use the information you provide online. Please note that this policy applies only to sites maintained by Company and its subsidiaries, and not to websites maintained by other companies or organizations to which we link. By using this website, you are agreeing to this privacy policy.
If you have questions or concerns regarding this statement, you should first contact Company at the email address or postal address specified on Website.
INFORMATION COLLECTION AND USE
EōS collects various categories of your personal information. Our primary goal in collecting this information is to provide you with a more personalized consumer experience, to share information about our products and services, to communicate with you, and to help you manage your registered user account if you have one. Specifically, EōS collects these categories of information for the following purposes:
1. Personal Data and Contact Information: EōS collects your name, address, phone number, email address, and billing information for the purpose of providing you with the use of the gym facilities, and access to our online services. In addition, we may use your contact information to market to you, and to provide you with information about our products and services.
2. Body Measurements: Your height, weight, and body fat for purposes of providing personal training services.
3. Fingerprints: Fingerprints are scanned and converted to a binary key for the verification of your identity at various facilities in order to validate usage of some gym services such as Personal Training. The actual fingerprint is not saved. The binary key created from the fingerprint scan cannot be reconverted to the original fingerprint image.
4. Gym Usage: We track your gym usage to track max capacity, for market research, for providing future services, and for other internal marketing purposes.
5. Log and Geolocation Data: When you visit the Website, our servers automatically record information that your browser sends whenever you visit a website as Log Data. This Log Data may include information such as your IP address, mobile device location, browser type or the domain from which you are visiting, browser location, the websites you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Website and of our Service, and for the Website’s technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms of Service.
6. Cookies: We use cookies and other technologies to passively collect demographic information, personalize your experience on our Website and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within websites. We may link cookie information to personal information. Cookies link to information regarding what items you have selected for purchase at our store or pages you have viewed. This information is used to keep track of your shopping cart and make sure you don’t see the same ad repeatedly. Also, we use cookies to deliver content specific to your interest and to monitor Website usage. Some of our sites use an outside ad company to display ads. These ads may contain cookies. Our ad companies collect cookies received with banner ads, and Company does not have access to this information. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However, some areas of our Site will not function properly if you do so. Please note that this Privacy Policy covers the use of cookies by Company only and does not cover the use of cookies by any advertisers.
7. Other Technologies: Other technologies used include clear GIFs and IP address logging. Clear GIFs also known as web bugs, beacons or tags, are small graphic images placed on a web page, web-based document, or in an email message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or email message. We do not use clear GIFs to collect personal information about you. However, we may use clear GIFs to capture statistical usage information for our web pages, features or other elements on a web page. We may correlate this information to a user to personalize user experience and for statistical analysis of user experiences on our web pages. We use third-party vendor Google Analytics to allow tracking technologies and remarketing services on this Website through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Website, determine the popularity of certain content, and better understand online activity. This data is anonymized, only presents general demographic information, and is not used to identify you personally. By accessing our Website, you consent to the collection and use of your information by Google Analytics. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to the third-party vendor. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor Google Analytics site to make your selections to opt out of this tracking.
8. Minor Privacy: With parental consent, we collect information from minors that is required to register and maintain their membership. Information collected includes the child’s name, parent or guardian’s name and/or email address, gender, and birthdate to validate their age, and the record of parental consent. EōS will not request more information than necessary to register and maintain their membership. EōS does not knowingly collect any other personally identifiable information from children under the age of 13. Parents must sign up on behalf of their child for a membership if the child is under the age of 18. If a child under 13 has provided us with personal information without parental or guardian consent, the parent or guardian may contact us by calling call (888) 558-0332 or emailing us at datarequest@eosfitness.com. We will remove the information and unsubscribe your child from any of our electronic marketing lists in compliance with U.S. Children’s Online Privacy Protection Act (COPPA). Where required by applicable law, we will ask children for consent from their parents or guardians before we activate their membership, or provide a product or service to them. Consistent with COPPA, we will send an email to the parent or guardian to obtain consent prior to collecting personal information from their child, how consent can be provided, how we plan to use it, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent contact information and any other information collected from the child in connection with that activity. We will not use parent or guardian emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact (such as with their own membership with EōS). To protect children’s privacy and security, we will take reasonable steps to help verify a parent or guardian’s identity before granting access to any personal information.
Use of Contact Information: If you decide at any time that you no longer wish to receive communications from us, please follow the unsubscribe instructions provided in any of the communications. If you wish to request complete removal of all your personally identifying information, please submit a request by calling (888) 558-0332 or email datarequest@eosfitness.com.